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Customer Service


California Bill's Automotive Handbooks
PO Box 91858

Tucson, AZ 85752-1858
Phone: 520-547-2462

Fax: 520-744-0944
Toll Free US Phone: 888-511-1530

Toll Free US FAX: 888-511-1501

E-Mail: sales@californiabills.com



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Shipping FAQs

USA
The shopping cart provides UPS and U.S. Postal Service rates. These rates are calculated at the time of checkout based on the weight of your order in conjunction with the shipping address of your order.

UPS

We recommend shipping via UPS for reliable delivery and tracking information.

UPS Ground Residential to home addresses.

UPS Ground Commercial for established retail and commercial addresses.
UPS 2nd Day Air for both residential and commercial addresses.
UPS Next Day Air for both residential and commercial addresses.

U.S. Postal Service

Priority Mail generally delivers in 1 to 3 days.
Media Mail is available for books and generally delivers in 2 to 8 days.
 
Please allow 7 to 10 business days for delivery to the continental U.S.
Deliveries to Alaska, Hawaii, and APO/FPO addresses may take longer.

International

International orders will be billed UPS or U.S. Postal Service shipping rates. If we are unable to determine shipping rates at the time of checkout, we will calculate these during order fulfillment. If you would like other shipping options please contact our customer service staff at customerservice@californiabills.com or call us at 520-547-2462 to discuss other options. Please note the rates provided do not include any duties, taxes or brokerage fees. Check with your courier for specifics of any additional fees.
 
Please allow up to 4 weeks for postal delivery to Canada.
Please allow up to 8 weeks for postal delivery of foreign orders.

Order Processing and Rush Orders

All orders are generally shipped within 24 hours excluding weekends via the service chosen during checkout.
 
If you have questions regarding rush delivery, please contact our customer service department at customerservice@californiabills.com or call us toll free in the USA at 888-511-1530 or internationally at 520-547-2462.  
Additional
Sales tax: Arizona 7.1%, Illinois 8%, Indiana 7%.
All payments are in U.S. funds only. Shipping Costs are subject to change.

Your Guarantee

If you are not completely satisfied with your purchase for any reason,
we will gladly refund your purchase price, less any postage and handling fees,
within 10 days of purchase.

Returns must be shipped using a confirmation tracking number to:

California Bill's Automotive Handbooks
7618 N. La Cholla Blvd.
Tucson, AZ  85741