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Shipping FAQs

USA
The shopping cart provides UPS and U.S. Postal Service rates. These rates are calculated at the time of checkout based on the weight of your order in conjunction with the shipping address of your order.

UPS
We recommend shipping via UPS for reliable delivery and tracking information.

UPS Ground Residential to home addresses.
UPS Ground Commercial for established retail and commercial addresses.
UPS 2nd Day Air for both residential and commercial addresses.
UPS Next Day Air for both residential and commercial addresses.

U.S. Postal Service
Priority Mail generally delivers in 1 to 3 days.
Media Mail is available for books and generally delivers in 2 to 8 days.

Please allow 7 to 10 business days for delivery to the continental U.S.
Deliveries to Alaska, Hawaii, and APO/FPO addresses may take longer.

International
International orders will be billed UPS or U.S. Postal Service shipping rates. If we are unable to determine shipping rates at the time of checkout, we will calculate these during order fulfillment. If you would like other shipping options please contact our customer service staff at customerservice@californiabills.com or call us at (520) 547-2462 to discuss other options. Please note the rates provided do not include any duties, taxes or brokerage fees. Check with your courier for specifics of any additional fees.

Please allow up to 4 weeks for postal delivery to Canada.
Please allow up to 8 weeks for postal delivery of foreign orders.

Order Processing and Rush Orders
All orders are generally shipped within 24 hours excluding weekends via the service chosen during checkout.

If you have questions regarding rush delivery, please contact our customer service department at customerservice@californiabills.com or call us toll free in the USA at (888) 511-1530 or internationally at (520) 547-2462.

Additional
Sales tax: Arizona 7.1%, Illinois 8%, Indiana 7%.
All payments are in U.S. funds only.
Shipping costs are subject to change.